GIGGIO USER SPOTLIGHT

Nathan Evans from Toast Live

In a recent conversation with Nathan Evans, a multifaceted talent who juggles roles as a musician and the owner of an entertainment agency, we delved into his experiences and the transformative impact of Giggio on his operations.

Nathan, representing his band, The Deloreans, and his agency, Toast, shared insights into how Giggio has streamlined his business processes, enhanced client experiences, and facilitated growth in a competitive industry.

Revolutionising Booking Management with Giggio

Giggio has revolutionised Nathan's approach to managing bookings for both his band and his entertainment agency. By integrating Giggio with his website, Nathan can seamlessly transition from initial client inquiries to final confirmations. This system has replaced the cumbersome manual processes he once relied on, involving Google spreadsheets and extensive email communications. "Giggio's integration with our calendar and its ability to manage enquiries and confirmations has significantly boosted our efficiency," Nathan noted, emphasising the positive impact on both his team and clients.

Enhancing Client Experience and Efficiency

Nathan elaborated on how Giggio enhances the client experience from the very first enquiry. The automation and streamlined processes ensure that clients receive prompt and professional responses, making the booking process smooth and hassle-free. 

For Nathan's high-end function band, which primarily performs at weddings, corporate events, and exclusive parties, this efficiency is crucial. "Giggio has really helped our processing, and it's greatly improved the client's experience as well," he said.

Favourite Features: From Bookings to Financial Reporting

One of the standout features for Nathan is Giggio's comprehensive workflow, which extends from initial enquiries to contract creation, invoicing, and financial reporting. This all-in-one solution has been a game-changer, allowing him to focus more on business development rather than administrative tasks. "The booking form and invoicing system are incredibly user-friendly and efficient," Nathan praised, highlighting the significant time savings and reduced manual effort.

Overcoming Hesitations and Realising Benefits

Nathan admitted that he initially hesitated to adopt Giggio, fearing it wouldn't match the tailored processes he had developed. However, his concerns quickly dissipated as Giggio proved its value. "When you consider the man-hours saved, what took an hour can now be done in minutes," he explained, underscoring the system's efficiency and cost-effectiveness. The excellent customer service and responsive support from Giggio further solidified his positive experience.

Recommendations for Fellow Entertainers

For other entertainers and agencies contemplating Giggio, Nathan's recommendation is clear: make the leap. He emphasised the platform's affordability and adaptability, which cater well to event businesses. "Giggio has allowed us to grow by freeing up time for me to meet clients and build relationships," Nathan shared. His advice is rooted in the tangible benefits he's experienced, from increased efficiency to enhanced client satisfaction.

Future Outlook and Continuous Improvement

Looking ahead, Nathan envisions further growth for his agency and continued reliance on Giggio to support this expansion."We've suggested improvements, and it's great to see them being developed," Nathan said, expressing confidence in Giggio's ongoing evolution.

Conclusion

Nathan Evans's journey with Giggio highlights the platform's transformative impact on managing entertainment bookings. From initial hesitations to realising substantial efficiency gains, Nathan's story is a testament to Giggio's value. By automating and streamlining processes, Giggio has empowered Nathan to focus on what truly matters—growing his business and delivering exceptional entertainment experiences. As Nathan continues to innovate and expand, Giggio remains an indispensable tool in his success story.

 

Thanks to Nathan for taking the time to talk to us. You can read more about his businesses at toastlive.co.uk and thedeloreansband.com
And follow their work on Instagram:  @toastliveuk @thedeloreansband